Privacy Policy

Effective Date: January 29, 2026

At PrepGlide, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

1. Information We Collect

Personal Information

  • Name and email address (parent/guardian)
  • Child's name and age
  • Account credentials
  • Payment information (processed by Paddle)

Usage Information

  • Test results and progress data
  • Time spent on the platform
  • Device and browser information
  • IP address and location data

2. How We Use Your Information

  • To provide and maintain our educational services
  • To personalize learning experiences
  • To track and report progress to parents
  • To process payments and manage subscriptions
  • To communicate important updates and information
  • To improve our services and content
  • To prevent fraud and ensure platform security

3. Children's Privacy

We are committed to protecting children's privacy and complying with applicable regulations including COPPA and UK-GDPR:

  • Accounts for children under 13 must be created by parents/guardians
  • We collect only the minimum information necessary for educational services
  • We do not sell or share children's data for advertising purposes
  • Parents can review, update, or delete their child's information

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties that help us operate our platform (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your data:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Limited access to personal data

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will remove personal data within 30 days, except where retention is required by law.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Restrict or object to data processing
  • Data portability
  • Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze platform usage

You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the platform. Your continued use of our services after such notification constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or to exercise your rights, please contact us:

Email: privacy@prepglide.co.uk

ICO Registration: If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO)